The ITIL Qualifications scheme provides a modular approach to the ITIL framework, and is comprised of a series of qualifications focused on different aspects of ITIL Best Practice, to various degrees of depth and detail.
These are the levels of qualifications within the scheme:
The modular, tiered structure of the qualification not only offers candidates the flexibility in relating to the different disciplines and areas of ITIL, but makes ITIL qualifications more accessible and achievable.
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The Propoint Instructor was super at explaining material and providing comprehensive examples. He was also excellent at motivating the class to embrace process and take it back to work.
- Associate Director, CNM