|Service Level Management
This course is filled with practical guidance to help the support centers focus on the importance of meeting customer expectations through service level management. Participants will learn how to successfully implement ITIL best practice methodologies for service level management.
This high-energy workshop is filled with practical guidance, templates, quick wins, and tips for successfully implementing ITIL best-practice methodologies for service level management.
What You Will Learn
Who Should Attend?
|Period:||Duration:||Location:||Fee per seat:||Status:||Registration:|
The Propoint Instructor provided exceptional real life experiences to accentuate much of the ITIL course material. He was also very skillful in engaging the trainees.