|ITSM Executive Overview
This dynamic, interactive, half-day session introduces ITIL® process methodologies and concepts to the executive leadership team within your company. The course introduces the key ITIL processes and how these processes can be implemented to solve strategic objectives relating to operational efficiency and effectiveness.
Learn how to
Who should Attend
Each participant receives the full color syllabus and a copy of the IT Service Management Pocket Guide.
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The Propoint Instructor was very knowledgeable, personable, and had great references (materials, web sites books). I would recommend this session to others.
- Manager, National Grid