Propoint Solutions - ITIL ® Certified
Propoint Solutions is a team of seasoned, experienced and Certified ITIL Experts, focused on delivering excellence in ITIL Training and Certification.
Jim Bolton - ITIL Manager/Expert
With over a decade of experience in architecting and delivering IT Service Management Solutions, is our founder and president.
Buff Scott III - ITIL Manager/Expert
Buff has over 30 years of IT experience, ranging from technical programmer to IT Assistant VP of a large Fortune 500 company.
Erik Jagel - ITIL Manager/Expert
Erik is a senior consultant specializing in business service management, ITIL process consulting and project implementation.
Rick Zayas - IT Process Optimization, Operations and Supplier Management
Rick has extensive experience in operations management for global organizations, process design/optimization, and organizational change.