ITIL Intermediate Level Certification

ITIL Intermediate level has a modular structure with each module holding a different focus. Candidates can take as few or as many Intermediate qualifications as they require, and to suit their needs. The Intermediate modules go into more detail than the Foundation level, and is an industry-recognized qualification.

Is it right for me?

If you are seeking a management/team leader role in your company that requires a broad management focus of ITIL practice areas and work across teams or manage multiple capability areas, the Service Lifecycle modules will be of interest to you:


If you are looking to gain intense, specialized, process-level knowledge in one or more process, with focus on the day-to-day execution of ITIL practices, the Service Capability modules will be of interest to you:


Some individuals may wish to concentrate on one stream of modules, however candidates may also choose to select modules from both Service Lifecycle and Service Capability streams to gain a holistic view of an entire stage from both a high level management level and the detailed, technical perspective.

Contact us to discuss your specific training objectives and to schedule a class.

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Upcoming Schedule for this Course

ITIL Foundation Certificate

DateDurationTimeLocation:Fee Per SeatCertification?Registration
May 12, 2015 3 days 8:00 AM - 5:00 PM Central PA $1,550 Y Register
June 16, 2015 3 days 8:00 AM - 5:00 PM Westminster, CO $1,550 Y Register
Sept 14, 2015 3 days 8:00 AM - 5:00 PM St. Louis, MO $1,550 Y Register

Release, Control and Validation

DateDurationTimeLocation:Fee Per SeatCertification?Registration
 Sept 28, 2015  5 days  8:00 AM - 5:00 PM  St. Louis, MO  $2,650  Y  Register
             

Service Offerings and Agreements

DateDurationTimeLocation:Fee Per SeatCertification?Registration
             

Planning, Protection and Optimization

DateDurationTimeLocation:Fee Per SeatCertification?Registration
             

Operational Support and Analysis

DateDurationTimeLocation:Fee Per SeatCertification?Registration
 July 20, 2015  5 days  8:00 AM - 5:00 PM  St. Louis, MO  $2,650  Y  Register

Service Strategy

DateDurationTimeLocation:Fee Per SeatCertification?Registration

Service Design

DateDurationTimeLocation:Fee Per SeatCertification?Registration
Sep 8, 2015 3 days 8:00 AM - 5:00 PM Albuquerque $2,150 Y Register
Nov 17, 2015 4 days 8:00 AM - 5:00 PM St. Louis, MO $1,995 Y Register

Service Transition

DateDurationTimeLocation:Fee Per SeatCertification?Registration
Oct 20, 2015 3 days 8:00 AM - 5:00 PM Albuquerque $2,150  Y Register

Service Operation

DateDurationTimeLocation:Fee Per SeatCertification?Registration
Nov 10, 2015 3 days 8:00 AM - 5:00 PM Albuquerque $2,150 Y Register

Continual Service Improvement

DateDurationTimeLocation:Fee Per SeatCertification?Registration
Jun 23, 2015 3 days 8:00 AM - 5:00 PM Albuquerque $2,150 Y Register
Dec 1, 2015 4 days 8:00 AM - 5:00 PM St. Louis, MO $1,995 Y Register

Managing Across the Lifecycle

DateDurationTimeLocation:Fee Per SeatCertification?Registration
June 15, 2015 5 days 8:00 AM - 5:00 PM St. Louis, MO $2,900 Y Register
Dec 14, 2015 5 days 8:00 AM - 5:00 PM Albuquerque $3,295  Y Register

Service Management Essentials

DateDurationTimeLocation:Fee Per SeatCertification?Registration
             

ITIL Awareness

DateDurationTimeLocation:Fee Per SeatCertification?Registration
             

ITSM Overview / Workshop

DateDurationTimeLocation:Fee Per SeatCertification?Registration
             

Building Your ITSM Adoption Roadmap

DateDurationTimeLocation:Fee Per SeatCertification?Registration
             

Service Level Management

DateDurationTimeLocation:Fee Per SeatCertification?Registration
             

Incident Management

DateDurationTimeLocation:Fee Per SeatCertification?Registration
             

Problem Management Professional

DateDurationTimeLocation:Fee Per SeatCertification?Registration
May 28, 2015 2 days 11:30 AM - 8:30 PM (ET) Virtual $1,695 Y Register
Jun 29, 2015 2 days 8:00 AM - 5:00 PM Los Angeles $1,695 Y Register
Jul 27, 2015 2 days 8:00 AM - 5:00 PM Chicago $1,695 Y Register
Aug 24, 2015 2 days 8:30 AM - 5:30 PM (ET) Virtual $1,695 Y Register
Sep 28, 2015 2 days 8:00 AM - 5:00 PM Washington, DC $1,695 Y Register
Oct 31, 2015 2 days 9:00 AM - 5:00 PM New Orleans $1,695 Y Register
Nov 9, 2015 2 days 8:00 AM - 5:00 PM Atlanta $1,695 Y Register
Dec 3, 2015 2 days 11:30 AM - 8:30 PM (ET) Virtual $1,695 Y Register

Problem Management

DateDurationTimeLocation:Fee Per SeatCertification?Registration
             

Configuration Management - SACM

DateDurationTimeLocation:Fee Per SeatCertification?Registration
             

Change Management

DateDurationTimeLocation:Fee Per SeatCertification?Registration
             

Release Management

DateDurationTimeLocation:Fee Per SeatCertification?Registration
             

ITIL Certification

DateDurationTimeLocation:Fee Per SeatCertification?Registration
             

ITIL MALC Certification

DateDurationTimeLocation:Fee Per SeatCertification?Registration
             

ITIL Expert Level

DateDurationTimeLocation:Fee Per SeatCertification?Registration
             

ITIL Intermediate Level Certification

DateDurationTimeLocation:Fee Per SeatCertification?Registration
             

ITIL Awareness

DateDurationTimeLocation:Fee Per SeatCertification?Registration
             

Course Schedule

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Onsite Training

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