ITIL Intermediate Level Certification

ITIL Intermediate level has a modular structure with each module holding a different focus. Candidates can take as few or as many Intermediate qualifications as they require, and to suit their needs. The Intermediate modules go into more detail than the Foundation level, and is an industry-recognized qualification.

Is it right for me?

If you are seeking a management/team leader role in your company that requires a broad management focus of ITIL practice areas and work across teams or manage multiple capability areas, the Service Lifecycle modules will be of interest to you:


If you are looking to gain intense, specialized, process-level knowledge in one or more process, with focus on the day-to-day execution of ITIL practices, the Service Capability modules will be of interest to you:


Some individuals may wish to concentrate on one stream of modules, however candidates may also choose to select modules from both Service Lifecycle and Service Capability streams to gain a holistic view of an entire stage from both a high level management level and the detailed, technical perspective.

Contact us to discuss your specific training objectives and to schedule a class.

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Upcoming Schedule for this Course

ITIL Foundation Certificate

Date Duration Time Location: Fee Per Seat Certification? Registration
Nov 19, 2014 3 days 8:00 AM - 5:00 PM Central PA $1,550 Y Register
Dec 8, 2014 3 days 9:00 AM - 5:00 PM Central PA $1,550 Y Register
Jan 27, 2015 3 days 8:00 AM - 5:00 PM Central PA $1,550 Y Register
Jan 13, 2015 3 days 9:00 AM - 5:00 PM Billings MT $1,550 Y Register
Mar 10, 2015 3 days 8:00 AM - 5:00 PM Albuquerque $1,550 Y Register
Jun 9, 2015 3 days 8:00 AM - 5:00 PM Albuquerque $1,550 Y Register

Release, Control and Validation

Date Duration Time Location: Fee Per Seat Certification? Registration
             
             

Service Offerings and Agreements

Date Duration Time Location: Fee Per Seat Certification? Registration
Dec 15, 2014 5 days 8:00 AM - 5:00 PM Albuquerque $2,650 Y Register

Planning, Protection and Optimization

Date Duration Time Location: Fee Per Seat Certification? Registration
             

Operational Support and Analysis

Date Duration Time Location: Fee Per Seat Certification? Registration
             

Service Strategy

Date Duration Time Location: Fee Per Seat Certification? Registration
Oct 14, 2014 3 days 8:00 AM - 5:00 PM Central PA $1,995 Y Register
Apr 28, 2015 3 days 8:00 AM - 5:00 PM Albuquerque $1,995 Y Register

Service Design

Date Duration Time Location: Fee Per Seat Certification? Registration
             

Service Transition

Date Duration Time Location: Fee Per Seat Certification? Registration
Dec 2, 2014 3 days 8:00 AM - 5:00 PM Central PA $1,995 Y Register
Jun 2, 2015 3 days 8:00 AM - 5:00 PM Albuquerque $1,995 Y Register

Service Operation

Date Duration Time Location: Fee Per Seat Certification? Registration
Feb 11, 2015 3 days 8:00 AM - 5:00 PM Central PA $1,995 Y Register

Continual Service Improvement

Date Duration Time Location: Fee Per Seat Certification? Registration
Mar 17, 2015 3 days 8:00 AM - 5:00 PM Albuquerque $1,995 Y Register

Managing Across the Lifecycle

Date Duration Time Location: Fee Per Seat Certification? Registration
             

Service Management Essentials

Date Duration Time Location: Fee Per Seat Certification? Registration
             

ITIL Awareness

Date Duration Time Location: Fee Per Seat Certification? Registration
             

ITSM Overview / Workshop

Date Duration Time Location: Fee Per Seat Certification? Registration
             

Building Your ITSM Adoption Roadmap

Date Duration Time Location: Fee Per Seat Certification? Registration
             

Service Level Management

Date Duration Time Location: Fee Per Seat Certification? Registration
             

Incident Management

Date Duration Time Location: Fee Per Seat Certification? Registration
             

Problem Management Professional

Date Duration Time Location: Fee Per Seat Certification? Registration
Nov 12, 2014 2 days 11:30 AM - 7:30 PM (ET)  Virtual $1,695 Y Register
Dec 8, 2014 2 days 8:00 AM - 5:00 PM Atlanta $1,695 Y Register
Jan 21, 2015 2 days 8:00 AM - 5:00 PM Dallas $1,695 Y Register
Feb 23, 2015 2 days 8:30 AM - 5:30 PM (ET) Virtual $1,695 Y Register
Mar 9, 2015 2 days 8:00 AM - 5:00 PM New York $1,695 Y Register
Mar 22, 2015 2 days 8:00 AM - 5:00 PM Las Vegas $1,695 Y Register
May 28, 2015 2 days 11:30 AM - 8:30 PM (ET) Virtual $1,695 Y Register
Jun 29, 2015 2 days 8:00 AM - 5:00 PM Los Angelos $1,695 Y Register

Problem Management

Date Duration Time Location: Fee Per Seat Certification? Registration
             

Configuration Management - SACM

Date Duration Time Location: Fee Per Seat Certification? Registration
             

Change Management

Date Duration Time Location: Fee Per Seat Certification? Registration
             

Release Management

Date Duration Time Location: Fee Per Seat Certification? Registration
             

ITIL Certification

Date Duration Time Location: Fee Per Seat Certification? Registration
             

ITIL MALC Certification

Date Duration Time Location: Fee Per Seat Certification? Registration
             

ITIL Expert Level

Date Duration Time Location: Fee Per Seat Certification? Registration
             

ITIL Intermediate Level Certification

Date Duration Time Location: Fee Per Seat Certification? Registration
             

ITIL Awareness

Date Duration Time Location: Fee Per Seat Certification? Registration
             

Course Schedule

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Onsite Training

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