ITIL Expert Level

The ITIL Expert level of qualification is aimed at those individuals who are interested in demonstrating a superior level of knowledge of the ITIL Scheme in its entirety.

Achieving this level of ITIL qualification will benefit a candidate in both their personal and professional development, by aiding career advancement and progression within the IT Service Management field.

Candidates who achieve ITIL Expert level will also satisfy the prerequisite entry criteria for the ITIL Master Level; the highest level qualification within the ITIL scheme.

Achieving ITIL Expert Level

The ITIL qualifications scheme offers a modular approach to the ITIL framework. In this scheme, candidates are free to select from a variety of qualifications which focus on targeted areas of the ITIL Service Lifecycle to varying degrees of depth and specialism.

The flexibility of modules available means that candidates are free to tailor their own individual qualifications portfolio to their own personal and professional requirements.

For those candidates who decide to aim for ITIL Expert, the possible module combinations are many; however, there are some key requirements all candidates must meet, which are:

1. All candidates must hold the ITIL Foundation certificate or a Bridge qualification equivalent.

2. A total of 17 credits minimum must be achieved from ITIL Intermediate Level before the Managing Across the Lifecycle module can be taken.

3. The Managing Across the Lifecycle module must be taken and passed once 17 credits have been earned to achieve a total of 22 credits minimum required for ITIL Expert.

4. Candidates should achieve a balanced knowledge base across the full ITIL service lifecycle.

These requirements will ensure that all candidates who achieve ITIL Expert have successfully completed a series of qualifications which span all ITIL disciplines consistently.

Once you have successfully completed all requisite ITIL modules and have earned sufficient credits, you will be awarded the ITIL Expert certificate.

Contact us to discuss your specific training objectives and to schedule a class.

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Upcoming Schedule for this Course

ITIL Foundation Certificate

Date Duration Time Location: Fee Per Seat Certification? Registration
Nov 19, 2014 3 days 8:00 AM - 5:00 PM Central PA $1,550 Y Register
Dec 8, 2014 3 days 9:00 AM - 5:00 PM Central PA $1,550 Y Register
Jan 27, 2015 3 days 8:00 AM - 5:00 PM Central PA $1,550 Y Register
Jan 13, 2015 3 days 9:00 AM - 5:00 PM Billings MT $1,550 Y Register
Mar 10, 2015 3 days 8:00 AM - 5:00 PM Albuquerque $1,550 Y Register
Jun 9, 2015 3 days 8:00 AM - 5:00 PM Albuquerque $1,550 Y Register

Release, Control and Validation

Date Duration Time Location: Fee Per Seat Certification? Registration
             
             

Service Offerings and Agreements

Date Duration Time Location: Fee Per Seat Certification? Registration
Dec 15, 2014 5 days 8:00 AM - 5:00 PM Albuquerque $2,650 Y Register

Planning, Protection and Optimization

Date Duration Time Location: Fee Per Seat Certification? Registration
             

Operational Support and Analysis

Date Duration Time Location: Fee Per Seat Certification? Registration
             

Service Strategy

Date Duration Time Location: Fee Per Seat Certification? Registration
Oct 14, 2014 3 days 8:00 AM - 5:00 PM Central PA $1,995 Y Register
Apr 28, 2015 3 days 8:00 AM - 5:00 PM Albuquerque $1,995 Y Register

Service Design

Date Duration Time Location: Fee Per Seat Certification? Registration
             

Service Transition

Date Duration Time Location: Fee Per Seat Certification? Registration
Dec 2, 2014 3 days 8:00 AM - 5:00 PM Central PA $1,995 Y Register
Jun 2, 2015 3 days 8:00 AM - 5:00 PM Albuquerque $1,995 Y Register

Service Operation

Date Duration Time Location: Fee Per Seat Certification? Registration
Feb 11, 2015 3 days 8:00 AM - 5:00 PM Central PA $1,995 Y Register

Continual Service Improvement

Date Duration Time Location: Fee Per Seat Certification? Registration
Mar 17, 2015 3 days 8:00 AM - 5:00 PM Albuquerque $1,995 Y Register

Managing Across the Lifecycle

Date Duration Time Location: Fee Per Seat Certification? Registration
             

Service Management Essentials

Date Duration Time Location: Fee Per Seat Certification? Registration
             

ITIL Awareness

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ITSM Overview / Workshop

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Building Your ITSM Adoption Roadmap

Date Duration Time Location: Fee Per Seat Certification? Registration
             

Service Level Management

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Incident Management

Date Duration Time Location: Fee Per Seat Certification? Registration
             

Problem Management Professional

Date Duration Time Location: Fee Per Seat Certification? Registration
Nov 12, 2014 2 days 11:30 AM - 7:30 PM (ET)  Virtual $1,695 Y Register
Dec 8, 2014 2 days 8:00 AM - 5:00 PM Atlanta $1,695 Y Register
Jan 21, 2015 2 days 8:00 AM - 5:00 PM Dallas $1,695 Y Register
Feb 23, 2015 2 days 8:30 AM - 5:30 PM (ET) Virtual $1,695 Y Register
Mar 9, 2015 2 days 8:00 AM - 5:00 PM New York $1,695 Y Register
Mar 22, 2015 2 days 8:00 AM - 5:00 PM Las Vegas $1,695 Y Register
May 28, 2015 2 days 11:30 AM - 8:30 PM (ET) Virtual $1,695 Y Register
Jun 29, 2015 2 days 8:00 AM - 5:00 PM Los Angelos $1,695 Y Register

Problem Management

Date Duration Time Location: Fee Per Seat Certification? Registration
             

Configuration Management - SACM

Date Duration Time Location: Fee Per Seat Certification? Registration
             

Change Management

Date Duration Time Location: Fee Per Seat Certification? Registration
             

Release Management

Date Duration Time Location: Fee Per Seat Certification? Registration
             

ITIL Certification

Date Duration Time Location: Fee Per Seat Certification? Registration
             

ITIL MALC Certification

Date Duration Time Location: Fee Per Seat Certification? Registration
             

ITIL Expert Level

Date Duration Time Location: Fee Per Seat Certification? Registration
             

ITIL Intermediate Level Certification

Date Duration Time Location: Fee Per Seat Certification? Registration
             

ITIL Awareness

Date Duration Time Location: Fee Per Seat Certification? Registration
             

Course Schedule

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Onsite Training

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