In The News

Published: "Problem Management: A Practical Guide"

The book "Problem Management: A Practical Guide" by Jim Bolton and Buff Scott III is now available.  ISBN 9780117082984.  It was published and made available in October, 2016 by TSO (The Stationery Office), the publishers of the ITIL books.

Buff Scott III Set to Teach 2 Day Course in Washington, D.C.

Buff Scott III will be teaching a two day Problem Management Professional Certification Course May 8-9 in Washington, D.C. at the HDI 2017 Conference and Expo, the annual IT service and technical support conference sponsored by HDI.

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