In The News

Jim Bolton To Teach His "Case Study in Service Improvement"

Jim Bolton has been selected to present his paper titled “Turn it Green: A Case Study in Service Improvement” Oct 22nd in Washington DC at Fusion 14, the annual Service Management Conference sponsored by itSMF USA and HDI.

Ken Wendle Teaching in DC in October

Ken Wendle has been selected to present his pre-conference workshop titled, “It’s Alive!  Electrified Service Level Management” Oct 19th in Washington DC at Fusion 14, the annual Service Management Conference sponsored by itSMF USA and HDI.

Ken Wendle has been selected to present his paper titled “The Anatomy of a Process” October 20th in Washington DC at Fusion 14, the annual Service Management Conference sponsored by itSMF USA and HDI.

 

Buff Scott III Set to Teach 2 Day Course in DC

Buff Scott III has been selected to teach a two day Problem Management Professional Certification Course Oct 18-19 in Washington DC at Fusion 14, the annual Service Management Conference sponsored by itSMF USA and HDI.

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