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Propoint Solutions - ITIL® Certified
Propoint Solutions is a team of seasoned, experienced and Certified ITIL Experts, focused on delivering excellence in ITIL Training and Certification.

Jim Bolton - ITIL Expert
With over a decade of experience in architecting and delivering IT Service Management Solutions, is our founder and president.

Buff Scott III - ITIL Expert
Buff has over 35 years of IT experience, ranging from technical programmer to IT Assistant VP of a large Fortune 500 company.

Erik Jagel - ITIL Expert
Erik is a senior consultant specializing in business service management, ITIL process consulting and project implementation.

Rick Zayas - ITIL Expert
Rick is a senior business executive with extensive experience in operations management for global organizations, process design/optimization, curriculum development, training delivery, and organizational change.

Ken Wendle - ITIL Expert
Ken is a globally recognized IT Service Management leader with over 30 years of IT experience.

ITIL® Certification Training, Consulting & Foundation Courses

The Propoint Advantage™ › 

Don't Worry, We've Done This Before

› ITIL® Training and Certification

› ITIL® Process Maturity Assessment

› ITIL® Process Consulting

› IT Management Staff Augmentation

Are you researching ITIL® certification training and consulting firms? Do you need ITIL® Foundation courses?  Our team of seasoned, experienced and Certified ITIL Experts and Consultants believe that people, process and technology must all come together to achieve your IT business objectives. ITIL is an excellent resource for bringing this to fruition.  And once ITIL is adopted, it enables everyone in your organization to speak a common language, streamlining internal processes while maximizing customer and employee satisfaction.

The Propoint Advantage methodology follows a proven, systematic and balanced approach to implementing Service Management.

  • Our Certified ITIL Experts begin with an understanding of your vision, then listen to your unique business needs in order to better understand your current situation and specific pain points. We identify the gaps between your objectives and the reality of your process maturity.
  • Next, we work together in directed design workshops to define a process framework based on reusable ITIL best-practice process artifacts, adapting and adopting them to your culture and organization.
  • We assist you every step of the way, resulting in improved quality of services and lower costs of IT operations.

Contact Us Now For A Complimentary Consultation


Propoint Solutions holds the following EXIN Accreditations

ITIL® is a registered trade mark of  AXELOS Limited
The Swirl logo™ is a trade mark of AXELOS Limited

Praise From Clients

The Propoint Instructor was fantastic. Very knowledgeable, articulate, energetic, friendly, professional, funny. Excellent teacher - wonderful teaching skills.

- Service Delivery Coordinator, MINCOM


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Why Choose Us?

  • Experience
  • Integrity
  • Results
  • EXIN Accredited

Contact Info

Propoint Solutions
9910 Palisade Ridge Drive
Colorado Springs, CO 80920
Contact Us Now

p    888.264.0761
f 719.785.5797

Free Consultation

We can answer any ITIL training and consulting questions you have, and help you select the best solutions for your company.

When you are ready, just give us a call at 888.264.0761 or Contact Us online.